Refund policy

All Sales Are Final Due to the nature of skincare products and our commitment to hygiene and safety, all sales are final. We do not accept returns or issue refunds.

Damaged or Defective Items If your order arrives damaged or defective, please contact us within 48 hours of delivery at kls.skincare11@gmail.com with a photo of the item and your order number. We will work with you to make it right.

Cancellations Orders may be cancelled only if they have not yet been processed or shipped. Please contact us as soon as possible if you need to cancel. Once an order has been fulfilled, it cannot be cancelled.

Questions? Reach out to us at kls.skincare11@gmail.com