Shipping policy

Shipping Policy

Last updated: July 9, 2026

Processing Time All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.

Shipping Timeframes We ship within the United States only. Once processed, orders typically arrive within 3–5 business days depending on your location and the carrier.

Shipping Rates Shipping rates are calculated at checkout based on your order weight and destination.

Order Tracking Once your order ships, you'll receive an email with a tracking number. Please allow up to 24 hours for tracking information to update.

Delays KLS Skincare is not responsible for shipping delays caused by carriers, weather, or other circumstances beyond our control. If your package is significantly delayed, please contact us and we'll do our best to help.

Lost or Stolen Packages KLS Skincare is not liable for lost or stolen packages once marked as delivered. If you believe your package is lost, please contact the carrier directly with your tracking number. We're happy to assist where we can.

Incorrect Address Please double-check your shipping address before placing your order. We are not responsible for orders shipped to an incorrectly entered address.

Questions? Contact us at kls.skincare11@gmail.com — we're happy to help!